Header Image for Deal Town Council






AGE UK – The Deal Centre


01304 372608  


Boots   Chemist

 Domestic Abuse Help

  Website: Click Here

Carers Support       


03000 302 0178 Website: Click Here

Citizens Advice Bureau 


 0344 8487978 Website: Click Here

Connect Well East Kent 

03000 302 0178
 Cruse Bereavement Care 

 Wesbite: Click Here 


Deal Area Foodbank

01304 728428


Website: Click Here

Deal & Walmer Chamber of Trade     Website: Click Here

Deal Victoria Memorial Hospital

 01304 865400


Website:  Click Here

Diabetes UK


 Website: Click Here

Dover District Council


01304 821199 option 8

Email: covid19@dover.gov.uk   

Website: Click Here 

Dover District Council Volunteers 


  Website: Click Here

Emergency Funding for Charities  


  Kent Community Foundation

Dover District Council Community Safety Unit 


 Hate crime reporting line, 0800 138 1624 is staffed 24 hours a day Website: Click Here.

Heritage Emergency Fund

  Website: Click Here

HM Government 



Website: Click Here

Kent County Council



 Website: Click Here

Kent Together Helpline

03000 41 92 92 24/7 

Website:  Click Here  

KCC Libraries online service - 

03000 416438

Email: akl@kent.gov.uk

Kent Police  -  Hate Crime


  Website: Click Here

Kent Police Domestic Abuse Information 



Website: Click Here  

National Domestic Abuse Helpline



 Website: Click Here

NHS Coronavirus



 Website:  Click Here

NCVO - National Council for Voluntary Organisations    


  Website - Click Here

One Stop Shop

 078 5685 6278   


Self-Employment Income Support Scheme  Click Here  



 NHS Mental Health Services     Info Click Here

Mental Health Matters 

0800 107 0160 24/7 helpline

 Website: Click Here

 Mental Health Services in Kent.     Please see information below.


116 123 (free phone)  24/7

 Website: Click Here


0300 304 7000

 Website: Click Here

Live Well Kent 


 0800 567 7699

Website: Click Here 



 Website: Click Here





Website: Click Here 

 PHE Every Mind Matters


  Website: Click here

Victim support 



Website: Click Here 

Southeastern Railway



Website: Click Here

Stagecoach Buses



 Website: Click Here

Stronger Kent Communities


  Website: Click Here

National Express


 0871 781 8181

 Website: Click Here

Visit Kent/Visit England


  Website: Click Here

White Cliffs Country


 Website: Click Here

 Young Womens Trust   


 Website: Click Here 


Mental health support in Kent

Kent and Medway Safe Havens

Are you feeling distressed, overwhelmed, or that things are too much for you? Don’t know where to turn to get mental health support?

The Kent and Medway Safe Havens are run by Mental Health Matters and offer face to face mental health support for those living in Kent and Medway to anyone aged 16+. No appointment or referral needed.

The Safe Havens will remain open every day 6pm – 11pm despite Kent now being in Tier 4 and will only be closed Christmas Day and Boxing Day. They will also now be offering virtual consultations via “One consultation”.

If you are attending any one of the Safe Havens below please ensure you are following government guidelines and attend wearing a face covering.




  • Email Medway.mhm@nhs.net
  • Visit: Age UK, MacKenney Centre, Woodlands Road, Gillingham, ME7 2BX


  • Email Thanet.mhm@nhs.net
  • Visit: Thanet Safe Haven, Holy Trinity Church, St Mary’s Avenue, Dane Valley, Margate, CT9 3TN

Folkestone and Hythe

Hestia offers an open access walk in service for residents of Folkestone and Hythe who are experiencing a mental health crisis.

The Folkestone Haven is open from 6pm – 11pm weekdays and 12pm – 11pm weekends and Bank Holidays, 365 days a year for anyone aged 18+.

Contact the Folkestone haven:

Mental Health Matters

The Mental Health Matters phone line is free, confidential and open 24 hours a day, 365 days a year. The service is provided by an independent charity. Call 0800 107 0160 to speak to someone in their highly trained and experienced Mental Health Matters team.

Visit https://www.mhm.org.uk/

Release the Pressure

Call 0800 107 0160 to release the pressure if you’re feeling stressed for free confidential support at any time. You can also text Kent to 85258 for 24 hour mental health crisis support via text from trained volunteers.

This service is provided by SHOUT and you can visit their website here https://www.giveusashout.org/

Kent and Medway NHS and Social Care Partnership Trust (KMPT)

For adults of Kent and Medway, call the 24 hour helpline on 0800 783 9111 if you need urgent mental health support, advice and guidance.

For under 18s and residents of Kent and Medway call the 24 hour Single Point of Access on 0800 011 3474 (select option one, then option three).

If you are a KMPT patient and you need urgent help Monday to Friday between 9am and 5pm, contact your Community Mental Health Team (CMHT).

At other times, contact your local crisis team, 24 hours a day, 7 days a week

· Dartford Crisis Resolution and Home Treatment team - 01322 622222

· Medway and Swale Crisis Resolution and Home Treatment team - 01634 968460

· North East Kent Crisis Resolution and Home Treatment team - 07554 050 242

· South East Kent Crisis Resolution and Home Treatment team - 07553 814499

· West Kent Crisis Resolution and Home Treatment team - 01622 725000

No access to a computer? Call 01322 622222 and ask for the team you need. If you cannot remember your team’s name call the 24 hour helpline on 0800 783 9111.

NHS 111 online

Help and support available online https://111.nhs.uk/

NHS talking therapies

NHS talking therapies services are also known as Improving Access to Psychological Therapies (IAPT) services. Talking therapies, or psychological therapies, are effective and confidential treatments delivered by fully trained and accredited NHS practitioners. They can help with common mental health problems like stress, anxiety and depression.

A GP can refer you, or you can refer yourself directly to an NHS psychological therapies service (IAPT) without a referral from a GP.

For more information visit https://www.nhs.uk/conditions/stress-anxiety-depression/free-therapy-or-counselling/

Kent Together

A 24 hour helpline has been set up to support vulnerable people in Kent who need urgent help, supplies or medication. It provides a single, convenient point of contact for anyone in the county who is in urgent need of help during the Coronavirus outbreak. If you are vulnerable and have an urgent need that cannot be met through existing support networks, you can contact the Kent Together helpline at www.kent.gov.uk/KentTogether or by calling on 03000 41 92 92.

Children and young people's mental health services

Contact North East London NHS Foundation Trust (NELFT) children’s Single Point of Access on 0800 011 3474 if you need to get help for a child or young person.

The Single Point of Access (SPA) is a team of clinicians who review your emotional and mental health concerns and help establish the best way to support you.

Visit https://www.nelft.nhs.uk/services-kent-children-young-peoples-mental-health

Live Well Kent

Live Well Kent can support you with:

  • Managing your money, including debt and benefits
  • Housing support and guidance
  • Improving your relationships
  • Accessing counselling.
  • Basic advice on healthy living and helping you set some goals to make positive lifestyle changes
  • Supporting you to access a range of free resources including apps and things that are happening in your local community
  • Putting you in touch with support to help you quit smoking, lose weight reduce your drinking or drugs intake and look after your sexual health.
  • Volunteering
  • Community projects
  • Arts, music, culture or sporting groups
  • Finding IAPT psychological therapies in your area

You can contact Live Well Kent by phoning 0800 567 7699 or visiting https://livewellkent.org.uk/


Wellbeing Line is now open if you need to talk to please call 0808 196 3898. Open Friday, Saturday, Sunday 6-10pm.


Call the Samaritans for free on 116 123 or email jo@samaritans.org for 24 hour support. They also offer support by email, letter and face-to-face. Visit: https://www.samaritans.org/